ServiceNow Certified Implementation Specialist – Vendor Risk Management — Question 11

Which of these must be true in order for a vendor risk issue to be visible in the Vendor Portal?

Answer options

• A. There must be at least one secondary contact for the vendor
• B. The primary vendor contact must have the sn_vdr_issues role
• C. Issues are always visible in the vendor portal
• D. The Visible in vendor portal field must have a value of true

Correct answer: D

Explanation

The correct answer is D because the 'Visible in vendor portal' field must explicitly be set to true for the issues to be displayed. Option A regarding secondary contacts is irrelevant to visibility, option B pertains to role permissions which do not guarantee visibility, and option C is incorrect as issues are not always visible without specific conditions being met.