ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 86

In order for a business unit to have its own Idea Portal to retrieve data, what must be configured first?

Answer options

• A. Idea module
• B. A business unit cannot have its own Idea Portal
• C. Idea categories
• D. Idea Portal URL

Correct answer: A

Explanation

The correct answer is A, as the Idea module must be configured first to enable the creation of an Idea Portal for the business unit. Options B and C are incorrect because they either deny the possibility of a dedicated Idea Portal or refer to categories that are secondary to the module setup. Option D is also wrong, as the URL cannot be established without first having the Idea module configured.