ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 77

Which of the following tasks can be performed when Innovation Management is integrated with Universal Request? (Choose two.)

Answer options

• A. Create a project from a universal request
• B. Create an idea from a universal request
• C. Transfer an idea to another department
• D. Send a universal request to a demand manager for review

Correct answer: B, D

Explanation

The correct answers are B and D because integrating Innovation Management with Universal Request allows for the generation of ideas from universal requests and the ability to send those requests to demand managers for further assessment. Options A and C are incorrect as they do not pertain to the direct functionalities provided by the integration.