ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 7

Can an it_project_manager convert a task to a milestone?

Answer options

• A. No, this can only be done by a system admin.
• B. Yes, by right-clicking on the task in the Planning Console.
• C. No, the PPS admin role is also required.
• D. Yes, if the task is assigned to the project manager.

Correct answer: B

Explanation

The correct answer is B because an it_project_manager can convert a task into a milestone directly in the Planning Console through a right-click action. Options A and C are incorrect as they imply that only a system admin or a PPS admin can perform this action, which is not the case. Option D is also incorrect since the ability to convert a task to a milestone does not depend on task assignment.