ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 55

Where do you define ‘Roles’ requested via resource plans?

Answer options

• A. Roles under system security.
• B. Resource roles under resource management.
• C. Under skill management modules.
• D. No need to define it differently, they are same as system roles.

Correct answer: B

Explanation

The correct answer is B because resource roles are specifically defined within the resource management area to facilitate resource planning and allocation. Option A is incorrect as it pertains to system security roles, while option C relates to skill management, which is not the same as resource roles. Option D is misleading, as there is a distinction between resource roles and system roles.