ServiceNow Certified Implementation Specialist – Strategic Portfolio Management — Question 24

What is the formula for Committed Utilization?

Answer options

• A. Allocated Hours/Capacity
• B. Assigned Hours/Capacity
• C. Confirmed Hours/Capacity
• D. (Allocated Hours + Confirmed Hours)/Capacity

Correct answer: A

Explanation

The correct answer is A, as Committed Utilization is defined as the ratio of Allocated Hours to Capacity. The other options do not represent the correct formula for Committed Utilization and use different terms that do not align with the definition.