ServiceNow Certified Implementation Specialist – Service Mapping — Question 35

To begin the configuration of tag-based services, tag values must be defined where?

Answer options

• A. Tag categories
• B. Tag catalogs
• C. Tag-based service families
• D. Tag libraries

Correct answer: A

Explanation

Tag values must be defined in Tag categories because this is where the organizational structure for tags is created. The other options, such as Tag catalogs, Tag-based service families, and Tag libraries, do not serve as the foundational structure for defining tag values.