ServiceNow Certified Implementation Specialist – Service Mapping — Question 27

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

Answer options

• A. For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Extension Sections.
• B. For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run all Extension Sections for the pattern.
• C. For each pattern that supports the Entry Point Type, run all the Identification Sections that finish successfully and then run each Extension Section for the pattern.
• D. For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run Extensions Sections until one finishes successfully.

Correct answer: B

Explanation

The correct answer is B because it specifies that after running the Identification Sections until one is successful, all Extension Sections for that pattern are executed. Option A incorrectly suggests running all Identification and Extension Sections indiscriminately, while C and D misinterpret the execution order or completion criteria for Sections.