ServiceNow Certified Implementation Specialist – Service Mapping — Question 25

Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by running Service Mapping?

Answer options

• A. Hardware, Installed Software, Network Gear
• B. Physical Components, Logical Components, Certificates
• C. Applications, Licenses, IP Addresses
• D. Cloud Services, Applications, CI Relationships
• E. Hardware, Licenses, CI Relationships

Correct answer: D

Explanation

The correct answer is D because it encompasses a wide range of essential elements such as Cloud Services and their relationships to applications. The other options do not provide as comprehensive a representation of the types of CIs discovered by Service Mapping.