ServiceNow Certified Implementation Specialist – Security Incident Response — Question 93
Runbook records utilize a link to what type record for content?
Answer options
- A. Knowledge article
- B. Response Tasks
- C. Managed Document
- D. Instruction Details
Correct answer: A
Explanation
The correct answer is A, as Runbook records are designed to refer to Knowledge articles which provide detailed information and guidance. The other options, while related to processes and documentation, do not specifically serve as the content source for Runbooks.