ServiceNow Certified Implementation Specialist – Security Incident Response — Question 85

Select all of the following which are key features of Major Security Incident Management. (Choose three.)

Answer options

• A. Organize response tasks across multiple parent security incidents
• B. Chat channel manager and activity stream components to manage communications across multiple security, IT, and functional groups via a Microsoft Teams integration
• C. Organize response tasks across multiple 'child' security incidents
• D. Dedicated workspace for managing major security incidents specifically designed for the major security incident manager user role

Correct answer: B, C, D

Explanation

Option B is correct as it highlights the integration of communication tools for managing incidents effectively. Option C is also accurate since it addresses the organization of tasks for 'child' incidents, while D focuses on the specific workspace designed for major security incident managers. Option A is incorrect as it refers to parent incidents, which is not a primary focus in this context.