ServiceNow Certified Implementation Specialist – Security Incident Response — Question 64

What are some of the ways SIR teams can increase their productivity? (Choose three.)

Answer options

• A. Process automation
• B. Form personalization
• C. Training
• D. Utilizing spreadsheet pivot tables
• E. Hire additional staff

Correct answer: A, B, C

Explanation

The correct answers, A, B, and C, focus on enhancing existing processes through automation, customizing forms for better user experience, and providing training to improve skills. Options D and E, while potentially beneficial, do not directly address productivity enhancements in the same impactful way as the selected answers.