ServiceNow Certified Implementation Specialist – Security Incident Response — Question 61
The sn_si.external role is given to external users working on security incidents. What activities can external user complete with this role? (Choose two.)
Answer options
- A. View related CI record
- B. View the Security Incident record
- C. View assigned Tasks
- D. Work Tasks assigned to them
Correct answer: C, D
Explanation
The correct answers are C and D because external users with the sn_si.external role are allowed to view and work on tasks that have been assigned to them. Options A and B are incorrect as these activities typically require higher privileges not granted to external users.