ServiceNow Certified Implementation Specialist – Security Incident Response — Question 40

What is the first step when creating a security Playbook?

Answer options

• A. Set the Response Task's state
• B. Create a Flow
• C. Create a Runbook
• D. Create a Knowledge Article

Correct answer: B

Explanation

The correct answer is B, as creating a Flow is fundamental to setting up a security Playbook, providing the structure for response actions. The other options, while related, are subsequent steps or components that support the Playbook rather than the first action to take.