ServiceNow Certified Implementation Specialist – Security Incident Response — Question 4

What makes a playbook appear for a Security Incident if using Flow Designer?

Answer options

• A. Actions defined to create tasks
• B. Trigger set to conditions that match the security incident
• C. Runbook property set to true
• D. Service Criticality set to High

Correct answer: B

Explanation

The correct answer is B because a trigger needs to be set to conditions that correspond to the security incident in order for the playbook to activate. Options A, C, and D do not directly cause a playbook to be initiated; rather, they pertain to tasks or properties that do not trigger the playbook themselves.