ServiceNow Certified Implementation Specialist – Security Incident Response — Question 33
The benefits of improved Security Incident Response are expressed __________.
Answer options
- A. as desirable outcomes with clear, measurable Key Performance Indicators
- B. differently depending upon 3 stages: Process Improvement, Process Design, and Post Go-Live
- C. as a series of states with consistent, clear metrics
- D. as a value on a scale of 1-10 based on specific outcomes
Correct answer: A
Explanation
The correct answer, A, indicates that improved Security Incident Response can be quantified through specific, measurable Key Performance Indicators, which allows organizations to track success. The other options suggest various methods of articulation that may not provide the same clarity or measurability, such as subjective scales or broad stages of process.