ServiceNow Certified Implementation Specialist – Security Incident Response — Question 24

What is the name of the Inbound Action that validates whether an inbound email should be processed as a phishing email for URP v2?

Answer options

• A. User Reporting Phishing (for Forwarded emails)
• B. Scan email for threats
• C. User Reporting Phishing (for New emails)
• D. Create Phishing Email

Correct answer: D

Explanation

The correct answer is D, 'Create Phishing Email', as it specifically refers to the action taken to identify and handle phishing emails. Options A and C pertain to user reports of phishing for different types of emails, while B is a general action that does not specifically address the URP v2 handling of inbound emails.