ServiceNow Certified Implementation Specialist – Security Incident Response — Question 20

Runbooks are used to create a relationship between what components? (Choose two.)

Answer options

• A. Events
• B. Security Incident Response Task
• C. Playbook Task
• D. Alerts
• E. Workflow Trigger
• F. Knowledge article

Correct answer: B, F

Explanation

The correct answers are B and F because runbooks are designed to link security incident response tasks to knowledge articles, facilitating a structured approach to managing incidents. The other options do not directly correlate with the purpose of runbooks in this context.