ServiceNow Certified Implementation Specialist – Security Incident Response — Question 13

What is calculated as an arithmetic mean taking into consideration different values in the CI, Security Incident, and User records?

Answer options

• A. Priority
• B. Business Impact
• C. Severity
• D. Risk Score

Correct answer: D

Explanation

The correct answer is D, Risk Score, as it is calculated using the arithmetic mean of multiple factors, providing an overall assessment of risk. Options A, B, and C pertain to different aspects of incident management but do not represent a calculated average of varying values like the Risk Score does.