ServiceNow Certified Implementation Specialist – Software Asset Management — Question 98
By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?
Answer options
- A. ServiceNow administrator
- B. SAM manager
- C. SAM user
- D. SAM process owner
- E. SAM developer
Correct answer: B
Explanation
The SAM manager is designated to oversee the daily functions of the Software Asset Management process, ensuring that software asset data is accurate and reliable. Other roles, such as the ServiceNow administrator, SAM user, SAM process owner, and SAM developer, have different responsibilities and do not focus specifically on the daily management and quality control of SAM data.