ServiceNow Certified Implementation Specialist – Software Asset Management — Question 95
Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?
Answer options
- A. Manually set Allocations available on the entitlement to Zero (0)
- B. Expire identified active software entitlements
- C. Run the Software Model Lifecycle Report
- D. Revoke all current allocations
- E. Recover the identified software entitlements
Correct answer: D
Explanation
The first crucial step in the software retirement process is to revoke all current allocations, as this ensures that no further usage of the software entitlements occurs. The other options either involve steps that come later in the process or actions that do not directly initiate the retirement of the software.