ServiceNow Certified Implementation Specialist – Software Asset Management — Question 77

What is used to identify and normalize software installed in an environment?

Answer options

• A. Software Discovery Mode
• B. Software Installation Model
• C. Software Model
• D. Software Normalization Model
• E. Software Reconciliation Model

Correct answer: B

Explanation

The correct answer is B, as the Software Installation Model is specifically designed to identify and normalize the software applications installed in a given environment. The other options, while related to software management, do not directly address the identification and normalization process as effectively as the Software Installation Model.