ServiceNow Certified Implementation Specialist – Software Asset Management — Question 62

By default, which ServiceNow role can only view reconciliation results?

Answer options

• A. sam_reconcile_user
• B. sam_user
• C. sam_viewer
• D. sam_cmdb_user
• E. sam_manager

Correct answer: C

Explanation

The correct answer is C, sam_viewer, as this role is specifically designated to view reconciliation results without any additional permissions. The other roles either have broader access or different capabilities that allow for actions beyond just viewing the results.