ServiceNow Certified Implementation Specialist – Software Asset Management — Question 59

Once downgrade rights have been populated in the Downgrade Rights table, can they be deleted?

Answer options

• A. Yes, they can once accepted
• B. They can be deleted or deactivated
• C. They cannot until all associated allocations have been removed
• D. No, they cannot

Correct answer: D

Explanation

The correct answer is D because once downgrade rights are established in the table, they are permanent and cannot be removed without specific conditions being met. Options A and B incorrectly suggest that downgrade rights can be deleted or deactivated, while option C implies a condition that does not apply to the permanence of downgrade rights.