ServiceNow Certified Implementation Specialist – Software Asset Management — Question 56

Which of the following reasons could apply when a remediation option has an ‘In Progress’ status? (Choose two.)

Answer options

• A. Workflow(s) or process(es) have been initiated to allocate software rights
• B. Rights are now available and can be consumed during reconciliation
• C. Workflow(s) or process(es) have been initiated to purchase software rights
• D. Workflow(s) or process(es) have been initiated to harvest software rights
• E. Customer instance is pending updates to CDS Server

Correct answer: A

Explanation

The correct answer is A because it indicates that actions are underway to assign software rights, which is consistent with an 'In Progress' status. Options B, C, D, and E do not accurately reflect the status of 'In Progress' as they either suggest completion or relate to different processes not currently underway.