ServiceNow Certified Implementation Specialist – Software Asset Management — Question 26

Which of the following are true of plugins? (Choose two.)

Answer options

• A. Plugins can be disabled or deactivated when no longer in use.
• B. Plugins can be activated by default in the base ServiceNow system.
• C. When a plugin is active you cannot hide its functionality.
• D. Plugins are stand-alone and do not depend on other plugins being activated.
• E. Plugins are software components that provide specific features and functionalities.

Correct answer: B, E

Explanation

The correct answers are B and E because plugins in ServiceNow can indeed be activated by default in the base system and serve as software components that add specific functionalities. Options A, C, and D are incorrect because while plugins can be disabled, they may depend on others, and hiding functionality can often be managed through different means.