ServiceNow Certified Implementation Specialist – Software Asset Management — Question 23

What are the available actions associated with the Normalization Suggestions feature? (Choose two.)

Answer options

• A. Accept – updates the discovery model with suggested values
• B. Reject – ignores the suggestion. The next time the scheduled job is executed, it will not pick the same package or rule that was rejected previously
• C. Save – allows you to save the suggestion to review again later
• D. Ignore – ignores the suggestion. All fields are updated to read only until the next time the job is executed with the same package or rule that was ignored previously.
• E. Create – creates a discovery model with suggested values

Correct answer: A, B

Explanation

The correct answers are A and B. 'Accept' updates the discovery model, while 'Reject' ensures that the same suggestion won't be considered again in the future. Options C, D, and E are incorrect as they do not accurately represent the actions associated with Normalization Suggestions.