ServiceNow Certified Implementation Specialist – Software Asset Management — Question 196

If your organization is currently running Discovery, but has not yet installed the SAM Professional application, what must you do after installing SAM in order to make your discovered software installation information available to SAM?

Answer options

• A. Convert the records from the [cmdb_ci_spkg] table into the [cmdb_sam_sw_install] table
• B. Run the “Migrate software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
• C. Run the “Discover software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table
• D. Export the records from the [cmdb_ci_spkg] table into an xml spreadsheet and import them into the [cmdb_sam_sw_install] table

Correct answer: B

Explanation

The correct answer is B because the 'Migrate software installations' script is specifically designed to transfer discovered software records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table, making the information available to SAM. Options A, C, and D do not utilize the correct method or tools to achieve the desired outcome, thus making them incorrect choices.