ServiceNow Certified Implementation Specialist – Software Asset Management — Question 188

Which are valid States of Remediation Options on the Software Asset Workspace License usage view after reconciliation has been run? (Choose three.)

Answer options

• A. In Progress
• B. Done
• C. Cancelled
• D. Complete
• E. New

Correct answer: A, D, E

Explanation

The correct answers are A, D, and E because these states indicate that the remediation process is either ongoing, has been finalized, or is newly initiated. Options B and C are incorrect as 'Done' does not represent a valid state in this context, and 'Cancelled' implies termination rather than completion.