ServiceNow Certified Implementation Specialist – Software Asset Management — Question 184

For products monitored by System Center Configuration Manager (SCCM), what usage data point(s) are imported for reclamation analysis?

Answer options

• A. Number of Times Used
• B. Average Use Time
• C. Last Used and Total Usage Time
• D. Last Used Only

Correct answer: C

Explanation

The correct answer is C because both the last used date and the total usage time are critical for assessing how frequently and extensively a product is utilized, which aids in making informed reclamation decisions. The other options do not provide enough data points for a comprehensive analysis, as they either focus on singular metrics or insufficient combinations.