ServiceNow Certified Implementation Specialist – Software Asset Management — Question 178

Which is an invalid removal justification when reviewing potential Removal candidates on the License usage view?

Answer options

• A. Low Usage
• B. Restricted Software
• C. Unallocated
• D. Duplicate License
• E. Unlicensed

Correct answer: E

Explanation

The correct answer is E, as 'Unlicensed' cannot be a valid reason for removal since it indicates that a license is not present at all. The other options like 'Low Usage', 'Restricted Software', 'Unallocated', and 'Duplicate License' all represent scenarios where a license might be considered for removal due to underutilization or redundancy.