ServiceNow Certified Implementation Specialist – Software Asset Management — Question 173

When importing and/or manually entering software entitlement data into SAM you find that you do not have the Publisher Part Number (PPN) for several of your entitlements. What essential information is required in order for you to successfully add these entitlement records?

Answer options

• A. Agreement type, Purchased rights, Product, Asset tag, and Vendor
• B. Publisher, Product, Version, Edition, Platform, and Language
• C. Publisher, Product, License type, Purchased rights, Metric group, and License metric
• D. Version, Edition, Platform, Purchased rights, Vendor, and Contract number

Correct answer: C

Explanation

The correct answer is C because it includes all necessary details such as Publisher, Product, and License type which are crucial for managing software entitlements. The other options, while containing some relevant information, do not encompass all the essential elements required for accurate record-keeping in SAM.