ServiceNow Certified Implementation Specialist – Software Asset Management — Question 170

When creating entitlements on the Software Entitlement Form and selecting a product Publisher Part Number (PPN), what information is defaulted from the PPN? (Choose two.)

Answer options

• A. License metric
• B. Vendor name
• C. License type
• D. Agreement type
• E. Contract number

Correct answer: A, C

Explanation

The License metric and License type are both default values that are pulled from the Publisher Part Number (PPN) when creating entitlements. The other options, such as Vendor name, Agreement type, and Contract number, do not derive from the PPN and need to be entered manually.