ServiceNow Certified Implementation Specialist – Software Asset Management — Question 165

Within ServiceNow Discovery, the Classification phase determines what?

Answer options

• A. Are you there? How will I classify you?
• B. Have I seen you before?
• C. How should I classify you specifically?
• D. What else can you tell me about yourself?

Correct answer: C

Explanation

The correct answer, C, addresses the specific categorization of the discovered item, which is the main objective of the Classification phase. Options A, B, and D do not focus on the classification process and instead ask about presence, previous encounters, or additional information, none of which pertain directly to the classification purpose.