ServiceNow Certified Implementation Specialist – Software Asset Management — Question 160

Which of the following allocation types are available on an entitlement record in the ServiceNow baseline configuration? (Choose two.)

Answer options

• A. Device allocations
• B. Country allocations
• C. Company allocations
• D. Department allocations
• E. User allocations

Correct answer: A, E

Explanation

The correct answers are A and E because in the baseline configuration of ServiceNow, entitlement records allow for device allocations and user allocations. The other options, such as country, company, and department allocations, are not part of the standard entitlement record setup.