ServiceNow Certified Implementation Specialist – Software Asset Management — Question 157

Within ServiceNow Discovery, the Identification phase determines what?

Answer options

• A. Have I seen you before?
• B. How should I classify you specifically?
• C. What else can you tell me about yourself?
• D. Are you there? How will I classify you?

Correct answer: A

Explanation

The correct answer, A, refers to the Identification phase's goal of recognizing previously known devices in the network. Options B, C, and D suggest classification or gathering additional information, which occurs in later stages of the Discovery process rather than during Identification.