ServiceNow Certified Implementation Specialist – Software Asset Management — Question 142

ServiceNow Performance Analytics identifies a trend that use of a certain software package has reduced over time. This is a potential indicator of what?

Answer options

• A. Your company is under-licensed for the product.
• B. Your company needs to renegotiate your contract to get better pricing.
• C. Your company is over-licensed for the product.
• D. Your company needs to retire the unused entitlements.

Correct answer: C

Explanation

The correct answer, C, indicates that the reduced usage may lead to an excess of licenses that are no longer needed. Options A and D suggest licensing issues but do not address the over-licensing scenario directly. Option B is irrelevant as it pertains to contract negotiations rather than actual license usage.