ServiceNow Certified Implementation Specialist – Software Asset Management — Question 134

Which of the following are valid States of Remediation Options on the License Workbench after reconciliation has been run? (Choose three.)

Answer options

• A. Complete
• B. New
• C. Done
• D. Cancelled
• E. In Progress

Correct answer: A, B, E

Explanation

The correct answers are A (Complete), B (New), and E (In Progress) because these states indicate various stages of remediation that can occur following reconciliation. Options C (Done) and D (Cancelled) are not recognized states in this context, making them incorrect choices.