ServiceNow Certified Implementation Specialist – Software Asset Management — Question 122

What role must be granted in order to create new reports that could be viewed by other people?

Answer options

• A. Report Creator [Report_Creator]
• B. Report Publisher [report_publisher]
• C. ITIL [itil]
• D. Global Report User [report_global]

Correct answer: D

Explanation

The Global Report User role is necessary for creating reports that can be shared with others. The Report Creator and Report Publisher roles may allow for report generation but do not ensure that those reports can be seen by other users. The ITIL role is unrelated to report creation and sharing.