ServiceNow Certified Implementation Specialist – Software Asset Management — Question 109

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

Answer options

• A. One or more use rights assigned to a specific device or user
• B. Classification of the acquired software
• C. The process of standardizing discovered software installation to defined norms
• D. The process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory
• E. Software license details that define use rights

Correct answer: C

Explanation

The correct answer, C, accurately describes Normalization as the process of standardizing software installations to ensure they meet specific criteria. Option A refers to use rights, which is not the definition of Normalization. Option B discusses classification, while D focuses on compliance, both of which are different concepts. Option E defines software license details, which also does not pertain to Normalization.