ServiceNow Certified Implementation Specialist – Software Asset Management — Question 103

Software license management (SLM) is a key component of the software asset lifecycle. What is its primary objective?

Answer options

• A. To convert regular per user licenses into subscription licenses
• B. To track, control, and reduce software costs, including costs associated with non-compliance findings during a software audit
• C. To reserve a block of licenses for a specific group of users and/or user role(s)
• D. To accurately calculate annual true-up cost and total spend on a product
• E. To automatically install and remove software on devices using Workflow and Client Software Distribution (CSD)

Correct answer: B

Explanation

The correct answer, B, emphasizes the importance of monitoring and managing software costs as well as ensuring compliance, which are critical functions of SLM. Options A, C, D, and E, while related to software licensing, do not capture the primary objective of controlling costs and compliance associated with software usage.