ServiceNow Certified Implementation Specialist – Risk and Compliance — Question 81

Service Level Agreements can be used for the which of the following? (Choose two.)

Answer options

Correct answer: A, D

Explanation

Service Level Agreements (SLAs) can be applied to Risk Issues and Risk Response Tasks as they define expected service levels and responses to risks. The other options, while related to risk, do not directly involve the establishment of service levels, making them less applicable in this context.