ServiceNow Certified Implementation Specialist – Risk and Compliance — Question 68

Which feature would you use to track completion of certain tasks?

Answer options

• A. Related Lists
• B. SLAs
• C. Workflow Editor
• D. Notifications

Correct answer: B

Explanation

SLAs (Service Level Agreements) are specifically designed to track the completion of tasks against defined timelines. Related Lists do not track task completion, Workflow Editor is for automating processes, and Notifications are used for alerts rather than tracking progress.