ServiceNow Certified Implementation Specialist – Risk and Compliance — Question 26

The Risk thresholds in the Risk Criteria Matrix (default values) do not line up with company needs. What should you do?

Answer options

• A. Configure the Risk Criteria in ServiceNow
• B. Identify Risk that will benefit from the default values
• C. Demonstrate Risk scoring scenarios using the default values
• D. Use the default values to determine new company approach

Correct answer: A

Explanation

The correct answer is A because configuring the Risk Criteria in ServiceNow allows for alignment with specific company needs. The other options do not address the misalignment problem effectively; identifying risks, demonstrating scenarios, or using default values do not resolve the issue of needing tailored risk thresholds.