ServiceNow Certified Implementation Specialist – Risk and Compliance — Question 208

What happens if an entity is set to auto-update the owner value from the source record and the value on the source record field has been cleared?

Answer options

• A. The entity owner will be cleared
• B. The entity owner will become the same as the control objective owner
• C. Nothing, the entity owner will remain
• D. The entity owner will become the default owner defined in the entity filter

Correct answer: C

Explanation

If the source record field is cleared and the entity is set to auto-update the owner, it will not affect the current owner, hence the correct answer is C. Options A, B, and D suggest changes to the owner that do not occur in this scenario, making them incorrect.