ServiceNow Certified Implementation Specialist – Risk and Compliance — Question 13

Which of the following extends from items?

Answer options

• A. Citation
• B. Controls
• C. Issue
• D. Policy

Correct answer: B

Explanation

The correct answer is B, as controls are mechanisms that are implemented based on the items identified in a process. The other options, such as Citation, Issue, and Policy, do not directly extend from items in the same way that controls do.