ServiceNow Certified Implementation Specialist – Risk and Compliance — Question 126

Which feature of classic risk scoring is frequently configured by customers?

Answer options

• A. Annualized Loss Expectancy
• B. Risk Criteria Matrix
• C. Control Failure Factor
• D. Indicator Failure Factor

Correct answer: B

Explanation

The Risk Criteria Matrix is often tailored by customers to align with their specific risk assessment needs. The other options, while important in risk analysis, are typically not adjusted as frequently or are more static in nature.