ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 87

A user’s availability is calculated as:

Answer options

• A. Allocated time
• B. Capacity minus allocation
• C. Allocated hours divided by the total capacity
• D. Sum of allocated and confirmed hours, divided by the total capacity

Correct answer: B

Explanation

The correct answer is B, as availability is determined by subtracting the allocation from total capacity. The other options either describe different calculations or do not accurately represent the concept of availability.