ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 7

When setting-up a program, planned ROI% is calculated based on: (Choose two.)

Answer options

• A. Values in the NPV field.
• B. Values in the Planned cost field.
• C. Values in the Planned return field.
• D. Values in the Budgeted cost field.

Correct answer: B, C

Explanation

The planned ROI% is derived from the Planned cost and Planned return fields, as these represent the expected investments and returns. The NPV field and Budgeted cost field do not directly contribute to the calculation of the planned ROI%, making options A and D incorrect.