ServiceNow Certified Implementation Specialist – Project Portfolio Management — Question 2

Is resource capacity derived from FTE or schedules?

Answer options

• A. Only FTE.
• B. Both.
• C. Only Schedules.
• D. Neither.

Correct answer: C

Explanation

The correct answer is C, as resource capacity is specifically derived from the schedules that outline when resources are available. FTE (Full-Time Equivalent) is a measure of work effort rather than a direct source of capacity, making options A and B incorrect. Option D is also incorrect because schedules do indeed contribute to resource capacity.